Steelmate Privacy Policy

• The introduction

  Steelmate is committed to your privacy. This Privacy Policy is developed to give a clear explanation of how we collect, use and protect personal information of our users. Please read this Privacy Policy carefully before you sign up. This Privacy Policy shall be effective and binding upon you and Steelmate after you successfully register as a user of Steelmate.
  

  I、What personal information we may collect

  Steelmate may collect the information necessary to realize the features of the products on the lawful and rightful basis.
  • 1.1Information you provide when you are using our services
    1.1.1Information such as phone number, email address you provide when you create an Steelmate ID or use our services.
    1.1.2Information we may store when you provide shared information to other parties via our services or when you use our services.
    
  • 1.2 Information we may acquire when you are using our services
    1.2.1 Log information: when you use our services, we may gather some information automatically and store it in service log files.
    (1) Device information: for example, device model, operating system version, unique device identifier, battery, signal strength, etc
    (2) Software information: for example, software version and browser type. In order to secure the operation environment or for the purpose of providing services, we may collect the information of the mobile applications and other software you use.
    (3) Internet Protocol (IP) addresses
    1.2.2 Location information: when you use the location-related services, we may record the location information of your device in order to provide relevant services.
    (1) When you use the service, we may collect your geographic location information via IP Address, GPS、WiFi, cell tower locations etc.
    (2) Your geographic location information that you or other users provide when using the services, for example, the account you provide may share your location information
    
  • 1.3 Your information that is included in the contents shared by other persons
    For example, we may receive your information from other users if that user has shared photos or videos that may contain your information.
    
    We may collect the information generated or shared when you use the 3rd party services. For example, when you log in the 3rd party services using WeChat or QQ accounts, we may acquire the name of the 3rd party and the login time, to facilitate your management of the authorization.
    

• II、 How do we use the collected information

  We strictly abide by the applicable law and the agreement between users to use the collected information for the following purposes. In the event that the information is used for any other purposes other than the following, we will inform you and obtain your consent before the use of the information.
  • 2.1Providing services to you
  • 2.2Meet your personalized needs
    For example, services including language setting, location setting and personalized assistance.
    
  • 2.3Product development and service optimization
    For example, when our device malfunctions, we will record and analyze the information generated during the malfunction to optimize our service.
    
  • 2.4Safety security
    For example, we will use your information for the purposes of user ID verification, safety protection, anti-fraud, archiving, services of user safety, etc. E.g. the security software you download or install will detect the malicious programs or viruses, or recognize fraud information for you.
    
  • 2.5Manage Software
    For example, software certification, software updates etc.
    
  • 2.6Invited you to participate in some of our service surveys
    For the purpose of improving user experience for customers and optimizing our services, or for other purposes that you consent, in certain cases under the applicable laws, we may use the information collected via certain services for our other services.
    

• III、The information you share

  You can share your information with your friends, family and other users through our services, and control the spread scope of the information you shared through the privacy setting in our service. You can also delete the shared information that is publicly accessible through the privacy setting in our service or through the guideline we provide.

• IV、How do you manage your own information

  • 4.1The scope and manner in which you access, modify, and delete personal information will depend on the specific service you use.
    You may access, modify and delete the registration information and other personal information provided by you during the use of our services, or contacting us in accordance with the notification guidelines. For example, if you want to stop sharing your geographic location information when using location-related services, you can stop sharing by either disabling location positioning function, or the way hardware supplier or software supplier provide to turn off the sharing of the location information.
  • 4.2We will comply with this Privacy Policy to collect and use of your information only for the purpose of realizing the features of our products or services.
    Should you find any violation of the laws and regulations or the agreement in the process of our collection and use of your personal information, you can request the deletion of your information. If you find your information we collect and stored inaccurate, you can also request us to correct. In each case, please contact us through the contact information set out in this policy.
  • 4.3When you access, modify or delete related information, we may request you to verify your ID to secure the safety of the account.
    
  • 4.4Please understand that due to technical limitations and requirements of laws and regulations, we may be unable to fulfill all of your requirements, but we will respond to your requests in a reasonable period of time.
    

• V、Information we may send to you

  • 5.1Information Push
    When using our services, we may send you email, SMS, information or push notifications. You can unsubscribe on your device following our relevant tips
  • 5.2Notices related to services
    We may send to you the notices related to services when necessary (for example, to suspend certain services due to system maintenance).

• VI、Storage of collected information

  • 6.1Storage area of collected information
    We will store the information collected in China within China according to applicable laws and regulations.
  • 6.2Storage period of collected information
    In principle, we only retain your personal information for the shortest possible period to realize the purposes. However, we may change the storage period of the collected information in the following cases as required by applicable laws:
    6.2.1 As required to comply with applicable laws and regulations as well as other relevant rules;
    6.2.2 As required to comply with court decisions, rulings or other legal procedures;
    6.2.3 As required to comply with the requirements of relevant government agencies or statutory authorized organizations;
    6.2.4 As required to comply with the applicable laws and regulations that we reasonably deem to follow
    6.2.5 As required to execute the relevant service agreement or this privacy policy, safeguard public interests and protect the personal or property security and other legitimate interests of our customers, users, our company or our affiliates and employees, in the event that any product or service is no longer operational, we will notify you by means such as push notifications, notices and delete or anonymize your personal information within a reasonable period of time.
    

• VII、Information security

  We provide reasonable protection of your information to safeguard your information against loss, inappropriate use, unauthorized access or disclosure.
  • 7.1We strictly comply with the applicable laws and regulations to protect the confidentiality of user communication
    We will store the information collected in China within China according to applicable laws and regulations.
  • 7.2We take reasonable protection measures to safeguard information safety
    For example, we use a variety of methods, such as encryption and anonymization to protect your personal information.
  • 7.3We establish specific management policy, procedure and organization to safeguard your information safety.
    For example, we restrict the authorization to access the information and require those who have the access right to abide by the confidentiality obligation, and conduct audits.
  • 7.4 In the event of any information safety incidents such as unauthorized disclosure of personal information, we will activate emergency plans to prevent the incident from spreading further and inform you by way of push notifications, notices, etc.
    

• VIII、Change

  We may update this Privacy Policy from time to time and if such change results in a material derogation of your rights under this Privacy Policy, we will notify you by posting noticeable prompts on the page before the updated Privacy Policy takes effect. In such case, if you continue the use of our service, you agree to be bound by the revised Privacy Policy.